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Our employees are highly experienced and always ready to help you

Branch Opening Hours:

Sunday to Wednesday from 8:30 to 2:30
  Thursday from 8:30 to 1:30

View Our Locations   Working hours
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Our Management Locations


General Management Head Office

Ramallah, Ain Misbah970 (02) 2946700970 (02) 2964703P.O:471

Bank of Palestine (Dubai Representative Office)

Dubai International Financial CentrePark Towers | DIFC | Dubai | UAETower A | Level 04 | Office #41

Customers can submit complaints through the following channels:

*Complaint boxes available at branches and offices.

*Call the information center at 1700150150.

*Visit the banks website:

*Email: [email protected].

*Direct line for customer complaints: 02 2946531.

*Fax your complaint to 02 2953882.

*Through the QR code located in branches and offices.

Or visit the Customer Complaints Department – Ramallah - General Management Center - CCC Building - 5th Floor.